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Customer's Questions

These are a few questions our customer's have asked us. If you have any questions feel free to email us or leave a comment.

Q: How long have you been in business in your area?

A: 23 years

Q: What warranties do you offer?

A: Lifetime shingle warranty and 5 year labor

Q: What is your license number?

A: CSLB # 697502

Q: How long should my roof last?

A: The Lifespan of a roof depends on several factors:

  • Material

  • Shingle Thickness

  • Climate and Weather Conditions

  • Proper Installation

Traditional asphalt shingle roofs typically last between 12 and 20 years

Q: Why does a roofer need to come inside?

A: It allows them a chance to inspect the attic space, especially if there are signs of water damage on the exterior of the roof. If you don't have an attic space, a trained roofing eye can quickly spot small cracks and stains along your interior walls or on your ceilings.

Q: Can installing solar panels damage my roof?

A: Your roof won't get damaged as long as your solar is installed properly during the application of new shingles.

Q: My roof is streaked with Black Stains. Is there anything I can do to get rid of them?

A: This is algae. It doesn't damage your roof but to get rid of it use a pump sprayer to wet down the roof with a mix of one part bleach to two parts water. Bleach will need to be rinsed well with fresh water before you start and after you're done. Or you could install a new algae resistant shingle from GAF.

Q: What is Overlay?

A: This is installing a roof over existing materials which will add weight to your roof. This will trap heat and moisture thus shortening the life of your roof and void your warranty.


Q: Does a leaky roof need to be completely replaced?

A: It depends on the damage. Not all leaks need a complete roof replacement, depending on the extent of the damage. On a newer roof, a few damaged or missing shingles may be cost-effective to repair.

Q: Why are new flashings important?

A: Existing flashings on a roof have holes and penetrations that can be points of leaks. So if you replace them with your roof, it will greatly reduce your chance of leaks.

Q: Why is attic ventilation so important?

A: Roof ventilation allows warm/moist air to escape and cool dry air to enter the attic. Without proper ventilation, condensation will build up leading to a number of issues such as wet insulation, curling shingles, and rotting of the wood structure. Good air circulation in the attic will greatly reduce the chances of these issues.

Q: What are some common roof problems in the Fall?


  • Roof Leaks. Roof leaks are probably the single most common roofing problems

  • Broken or Missing Shingles

  • Stagnant or Pooling Water

  • Clogged Downspouts

Q: What are some signs I need a new roof or repair?


  • Interior leaks in your ceilings or attic space

  • Missing or damaged shingles

  • Moldy or moss-covered patches on your roof

Q: Should I replace my roof if it's not leaking?

A: You want to replace your roof before it starts leaking or fails. A contractor should recommend that you replace your roof around 20% left of the manufacturer's roof life or sooner depending on condition of the roof.

Q: Does My Homeowner's Insurance Cover My Roof?

A: Your homeowners insurance policy generally covers roof leaks and other damage to your roof, as long as the cause of the damage is not specifically excluded in your policy. However, if a leak occurs due to a lack of maintenance, you may have to pay for the repairs yourself.

Q: Why do people choose asphalt shingles?

A: Asphalt shingles are lightweight, inexpensive, and easy to install.

They are also durable enough that they do not require extensive regular maintenance like other roofing materials will often need. Most types are resistant to extreme temperatures, winds, fire, and ice.

Be an informed customer! Don't be afraid to ask questions!

We hope this post helped you in some way.

I’ll leave our contact info below. You know… just in case.


Business Hours: Mon - Sat: 7am - 6pm




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